Sprint has had a dismal couple of months. In February, the wireless company reported that in the Q4 of 2013 they had an operating loss of $576 million, and an annual operating loss of $1.15 billion.¹ Further, according to a CNET article, the company is making some major job cuts:

The Overland Park, Kan., wireless carrier laid off 330 technical consultants, closing 150 service and repair centers across the country, a Sprint representative confirmed to CNET. It also shut down 55 of its worst-performing retail stores. The moves were part of a larger plan for layoffs and cuts that was announced in January.²

While that sounds like an extremley troubling sign for the third-largest U.S. Wireless carrier, company spokeswoman Melinda Tiemeyer, assured the Star-Telegram that it was nothing to be alarmed about:

We are seeing fewer calls coming into customer care…That’s the result, for example, that many customers are on their second or third smartphone so they are well past the learning curve of using their phones…Also, our technology is improving, our customers can use more self-service options to make changes to their account. That’s something we’ve tried to do more as an organization to help customers do more online themselves.³

While that may be a logical answer to the cuts, the fact remains: Sprint lost $1.15 billion in 2013. The company seems to be putting all its chips into the Framily plan. We’ll see what happens, but Sprint’s future seems pretty dismal